Cancellation and Refund Policy
Last updated: 8/3/2025
1. Overview
This policy outlines the terms for cancellations and refunds for the purchase of credits on the AI Doctor platform.
2. Digital Credits
All purchases of digital credits are final. Once credits have been purchased and added to your account, they are non-refundable and cannot be exchanged for cash or any other form of payment.
3. No Cancellations
Once a purchase is completed, it cannot be canceled. Please ensure you have selected the correct number of credits before confirming your purchase.
4. Service Availability
We strive to ensure that our services are always available, but we cannot guarantee uninterrupted access. No refunds will be provided for periods of service unavailability.
5. Contact Us
If you experience any issues with your credit purchase or believe there has been a billing error, please contact our support team immediately at aidoctorofficial247@gmail.com. We will investigate the issue and take appropriate action.